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  • Why are FAQs important?
    FAQs are an ideal way for visitors to your site to quickly find answers to common questions about your business and create a better browsing experience.
  • What is the FAQ section?
    The FAQ section can be used to quickly answer frequently asked questions about your business, such as "Which regions do you ship to?", "What are your opening hours?" or "How can I book your services?".
  • Where can I add my FAQs?
    FAQs can be embedded on any page on your site or in your Wix mobile app, which members can access anytime, anywhere.
  • How can I add a new question and answer?
    To add a new FAQ, follow these steps: 1. From your site's dashboard or Editor, go to Manage FAQs 2. Add a new question and answer 3. Assign your FAQ to a category 4. Save and publish. You can come back and edit your FAQs at any time.
  • How do I edit or remove a Frequently Asked Questions thread?
    You can edit the header from the FAQ Settings tab in the Editor. To remove a banner in your mobile app, go to the Site & App tab in your Wix Owner app.
  • Can I add an image, video or GIF to an FAQ?
    Answer. Follow these steps to add media: 1. From your site's dashboard or Editor, go to Manage FAQs 2. Create a new FAQ or edit an existing one. 3. From the answer text box, click on the video, image or GIF icon 4. Add and save media from your library.
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